Sage Payroll Support
Sage provides a telephone support service for all Sage payroll systems, with over 350 technical advisors all trained to support Sage software. They can be contacted 9am – 5pm, Monday to Friday.
Sage Cover includes:
- Telephone & Email support
- Exclusive discounts on additional licences, upgrades and stationery
- Quarterly Solutions magazine
The table below shows the different levels of support available and the key features & benefits
Key Features | Sage Cover Online | Sage Cover | Sage Cover Extra |
Sage Community | Yes | Yes | Yes |
WebChat | Yes | Yes | Yes |
My Sage | Yes | Yes | Yes |
Telephone Support |
| Yes | Yes |
Email Support | Yes | Yes | Yes |
Ask Sage | Yes | Yes | Yes |
HR Advice Online | Yes | Sage 50 Payroll, Instant Payroll | Sage 50 Payroll |
Health & Safety Advice Online | Yes |
| Sage 50 Payroll, Sage 50 Accounts, Sage Instant Accounts |
Software Updates | Yes | Sage 50 Payroll | Sage 50 Payroll |
Data Repair |
| Standard: Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts | Express: Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts |
Business News | Yes | Yes | Yes |
Monthly e-Newsletter | Yes | Yes | Yes |
Exclusive savings | Yes | Yes | Yes |
Annual Upgrades |
|
| Yes |
Call Back |
| Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts | |
Free Customised Reports |
| Sage 50 Accounts, Sage 50 Payroll |
Contact CentrePoint Software on 020 7831 3050 to discuss your support needs and see which support service will best meet your needs.