Sage Payroll Support

Sage provides a telephone support service for all Sage payroll systems, with over 350 technical advisors all trained to support Sage software.  They can be contacted 9am – 5pm, Monday to Friday.

Sage Cover includes:
    -  Telephone & Email support
    -  Exclusive discounts on additional licences, upgrades and stationery
    -  Quarterly Solutions magazine

 

The table below shows the different levels of support available and the key features & benefits 

Key Features

Sage Cover Online

Sage Cover

Sage Cover Extra

Sage Community
Ask questions, seek and discuss business advice from other community members 

           Yes 

           Yes

           Yes 

WebChat
Communicate with our advisers in real-time by sending instant messages online 

           Yes 

           Yes 

           Yes 

My Sage
Manage your Sage account, view and pay invoices and view activation keys and information submitted to HMRC 

           Yes 

           Yes

           Yes

Telephone Support
Great support, person to person 

 

           Yes 

           Yes

Email Support
For more detailed questions and answers 

           Yes

           Yes 

           Yes

Ask Sage
Access thousands of frequently asked questions online 

           Yes

           Yes 

           Yes

HR Advice Online
Access lots of step-by-step guides, letters, policies and forms online to help make sense of employment law 

           Yes

Sage 50 Payroll, Instant Payroll 

Sage 50 Payroll 

Health & Safety Advice Online
Keeps you up to date with all the latest health and safety legislation 

           Yes

 

Sage 50 Payroll, Sage 50 Accounts, Sage Instant Accounts 

Software Updates
Keep your software up to date with the latest legislation 

           Yes

Sage 50 Payroll 

Sage 50 Payroll

Data Repair
Should your Sage data become lost or corrupted 

 

Standard: Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts

Express: Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts

Business News
Hundreds of online documents covering a wide range of business topics 

           Yes

           Yes

           Yes 

Monthly e-Newsletter
The latest technical tips on your software 

           Yes

           Yes 

           Yes 

Exclusive savings
On Sage software and services 

           Yes

           Yes

           Yes 

Annual Upgrades
Stay ahead of the game with the latest features and improvements 

 

 

           Yes 

Call Back
Why wait? Let Sage call you back 

 

 

Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts 

Free Customised Reports
Sage 50 Accounts customers can request three free customised reports annualy 

 

 

Sage 50 Accounts, Sage 50 Payroll 

 

Contact CentrePoint Software on 020 7831 3050 to discuss your support needs and see which support service will best meet your needs.

  

Please register your details to start your free trial of Sage