Technical Requirements

Please follow this guide of the technical requirements for installing Act! 

   -  Act! Pro v17 System Requirements

   -  Act! Premium v17 (access via Windows®) System Requirements

   -  Act! Premium v17 (access via web or mobile) System Requirements

We do recommend that you get in touch with us first to discuss your requirements, to ensure Act! operates in an efficient environment. 

Contact us on 020 7831 3050 or email: info@CentrePointSoftware.co.uk

  



Act! Pro v17 System Requirements

All minimum system requirements are based on a single-user environment (one computer accessing a local database).  In a shared environment Act! Pro is designed to work with up to 10 users. 

 

System Requirements
-  2GB available hard disk space (4 GB if product is downloaded)
-  SVGA (1024x768) or higher resolution monitor
Internet Connection
1 GB system memory
1.8GHz processor 

Works with
-  Microsoft® Office 2007, 2010, and 2013 (32-bit version only) (Latest Service Packs Recommended)
Lotus Notes® 8.0 and 8.5
Internet Mail SMTP/POP3
Microsoft Internet Explorer® 7.0, 8.01, 9.01, 10.01
-  Citrix® software using Citrix XenApp® 5.0 and 6.0 

Supported Operated Systems
-  Windows® XP SP32 (32-bit only)
Windows Vista®3 SP2 (32-bit and 64-bit)
Windows Server 20084 SP2 (32-bit and 64-bit)
Windows Server 20084 R2 (64-bit)
Windows Server 2011 SBS (64-bit)
Windows Server 2012 (64-bit)
Windows 7 SP1 (32-bit and 64-bit)
Windows 8 (32-bit and 64-bit)
Windows 8 Pro (32-bit and 64-bit)
Windows 8 Enterprise (32-bit and 64-bit) 

Database Server

Act! Pro uses SQL Server® 2008 R2 SP1 Express or your existing installation of SQL Server 2008 R2.  Act! has also been certified against existing installations of SQL Server 2012 and 2014.  If you wold like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.

 

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Act! Premium v17 (access via Windows®) System Requirements

All minimum system requirements are based on a single-user environment (one computer accessing a local database).  In a shared environment, Act! Pro is designed to work with up to 10 users and Act! Premium is designed to work with more than 10 users.  Recommended server system requirements are for environments of more than one user.

 

System Requirements
-  2 GB available hard disk space (4GB if product is downloaded)
-  SVGA (1024x768) or higher resolution monitor
Internet Connection
1 GB system memory
1.8 GHz processor

Works with
Microsoft® Office 2007, 2010, and 2013 (32-bit version only) (Latest Service Packs Recommended)
Lotus Notes® 8.0 and 8.5
Internet Mail SMTP/POP3
Microsoft Internet Explorer® 7.0, 8.01, 9.01, 10.01
-  Citrix® Software using Citrix XenApp® 5.0 and 6.0

Supported Operating Systems
Windows® XP SP32 (32-bit only)
Windows Vista®3 SP2 (32-bit and 64-bit)
Windows Server® 2003 SP2 (32-bit and 64-bit)
Windows Server 20084 SP2 (32-bit and 64-bit)
Windows Server 20084 R2 (64-bit)
Windows Server 2011 SBS (64-bit)
Windows Server 2012 (64-bit)
Windows 7 SP1 (32-bit and 64-bit)
Windows 8 (32-bit and 64-bit)
Windows 8 Pro (32-bit and 64-bit)
Windows 8 Enterprise (32-bit and 64-bit)

Database Server

Act! Premium uses SQL Server® 2008 R2 SP1 Express or your existing installation of SQL Server 2008 R2.  Act! has also been certified against existing installations of SQL Server 2012 and 2014.  If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation for specific requirements for that edition.

 

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Act! Premium v17 (access via web or mobile)5

All minimum system requirements are based on a single-user environment (one computer accessing a local database).  In a shared environment, Act! Pro is designed to work with up to 10 users and Act! Premium is designed to work with more than 10 users.  Recommended server system requirements are for environments of more than one user.

 

Server System Requirements
Network Interface Card
2 GB available hard disk space (4 GB if product is downloaded
SVGA (1024x768) or higher resolution monitor
Internet connection
1 GB system memory
1.8 GHz processor

Supported Operating Systems
Windows Vista®3 SP2 Business and Ultimate (32-bit and 64-bit)
-  W
indows Server® 2003 SP2 (32-bit and 64-bit)
Windows Server 20084 SP2 (32-bit and 64-bit)
Windows Server 20084 R2 (64-bit)
Windows Server 2011 SBS (64-bit)
Windows Server 2012 (64-bit)
Windows 7 SP1 Professional, Enterprise, and Ultimate (32-bit and 64-bit)
-  Windows 8 Pro (32-bit and 64-bit)
Windows 8 Enterprise (32-bit and 64-bit)

Database Server 

Act! Premium uses SQL Server® 2008 R2 SP1 Express or your existing installation of SQL Server 2008 R2.  Act! has also been certified against existing installations of SQL Server 2012 and 2014.  If you would like to use a different edition of SQL Server other than the one provided, please consult Microsoft documentation, for specific requirements for that edition.

Supported Browsers
-  Internet Explorer® 8.01, 9.01 and 11.01
Firefox® 3.6
Chrome™ Browser – Due to recent changes in the Chrome Browser, support for Chrome currently requires a workaround.  Please contact us. 

Supported Office Integrations
-  Microsoft® Outlook® 2007, 2010, and 2013 (32-bit version only) (Latest Service Packs Recommended)
Microsoft Word 2007, 2010, and 2013 (required for integration features only) (Latest Service Packs Recommended)
.NET 4.0 (required for integration features only) 

Mobile Client System Requirements
Safari® for iPad® and iOS6 and iOS7
Safari® for iPhone® and iOS6 and iOS7
Android™ Device Browsers 2.2, 2.3, 3.0, 4.0
-  Internet Access 

SQL Server Edition Recommendations 

SQL Express limits CPU cores/sockets, memory used by SQL and the size of your data file to 10GB.  For this reason, we recommend SQL Standard for any deployment over 20 users or 2 GB in size.  Individual performance may vary based on actual database size, hardware variations, and product usage.

   

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1On 64-bit versions of Windows, Internet Explorer (32-bit) is recommended
2Windows XP Professionals limits the number of concurrent network connections to 10 (Home Edition limits concurrent connections to 5)
3Windows Vista limits the number of concurrent network connections to 10 (Home Basic and Home Premium Editions limit concurrent connections to 5)
4Core Server Installation of Windows Server 2008 is not supported
5IIS needs to be enabled  

 

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