Sage 50 Support

There are two options available if you need support on Sage 50 Accounts:

Bullet Point  Telephone Support directly from Sage

Bullet Point  Telephone Support from CentrePoint Software

 

 

Telephone Support directly from Sage – Sage Cover

Sage provide a telephone support service, with over 350 technical advisors all trained to support Sage software.  They can be contacted 9am – 5pm, Monday to Friday.

Sage Cover includes:
    -  Telephone & Email support
    -  Exclusive discounts on additional licences, upgrades and stationery
    -  Quarterly Solutions magazine 

The table below shows the different levels of support available and the key features & benefits

  

Key Features

Sage Cover Online  

Sage Cover

Sage Cover Extra

Sage Community

Ask questions, seek and discuss business advice from other community members 

         Yes

            Yes 

            Yes

WebChat

Communicate with our advisers in real-time by sending instant messages online 

         Yes

            Yes

            Yes 

My Sage

Manage your Sage account, view and pay invoices and view activation keys and information submitted to HMRC 

         Yes

            Yes

            Yes 

Telephone support

Great support, person to person 

 

            Yes

            Yes

Email Support

For more detailed questions and answers 

         Yes

            Yes

            Yes 

Ask Sage
Access thousands of frequently asked questions online 

         Yes

            Yes

            Yes

HR Advice Online
Access lots of step-by-step guides, letters, policies and forms online to help make sense of employment law 

         Yes

Sage 50 Payroll, Instant Payroll 

Sage 50 Payroll

Health & Safety Advice Online
Keeps you up to date with all the latest health and safety legislation 

         Yes

 

Sage 50 Payroll, Sage 50 Accounts, Sage Instant Accounts

Software Updates

Keep your software up to date with the latest legislation 

         Yes

Sage 50 Payroll

Sage 50 Payroll

Data Repair

Should your Sage data become lost or corrupted

 

Standard:  Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts

Express:  Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts 

Business News

Hundreds of online documents covering a wide range of business topics

         Yes

            Yes

            Yes

Monthly e-Newsletter

The latest technical tips on your software

         Yes 

            Yes

            Yes

Exclusive savings

On Sage software and services

         Yes

            Yes

            Yes

Annual Upgrades

Stay ahead of the game with the latest features and improvements

 

 

            Yes 

Call Back
Why wait? Let Sage call you back 

 

 

Sage 50 Accounts, Sage 50 Payroll, Sage Instant Accounts

Free Customised Reports
Sage 50 Accounts customers can request three free customised reports annually.

 

 

Sage 50 Accounts, Sage 50 Payroll

 

Telephone Support from CentrePoint Software

CentrePoint Software provides support for Sage 50 Accounts users dependent on their specific needs.  We can provide support through:
   
-  An annual support contract
   
-  An ad-hoc basis.  

We strive to work closely with users, building an effective an enjoyable working relationship.  We perceive our provision of support as not just helping users to use their software, but helping our users and their organisations run effective departments, which in turn will help to drive users businesses forward.

 

Contact CentrePoint Software on 020 7831 3050 to discuss your support needs and see which support service will best meet your needs.

 

 

 

Please register your details to start your free trial of Sage